본문 바로가기
  • Home

Influential Factors of Relationship Marketing in Hotel Banquet

  • Journal of Tourism Sciences
  • Abbr : JTS
  • 2006, 30(1), pp.317-335
  • Publisher : The Tourism Sciences Society Of Korea
  • Research Area : Social Science > Tourism

Lim, Jieun 1 Kyungsook Kim 2

1강릉대학교
2동원대학교

Accredited

ABSTRACT

This paper observes the factors affecting sales marketing between hotel banquet goods and its relevant industries. The results of the analyses are as follows: Major factors affecting were found related company and company staffs in order of characteristics of the relations, and satisfaction related company, company staffs, company services were found very effective in engrossment through the process of relations making. Third, confidence, satisfaction, engrossment are recognized as important factors that affect the advancement of business administrations. Finally to increase the confidence, satisfaction level for mutual industries, authors recommend the professionalism and service capability be provided in response to the customers' requirements.

Citation status

* References for papers published after 2023 are currently being built.