본문 바로가기
  • Home

The Relative Effects of Distributive, Formal Procedural, and Interactional Justice on Hotel Employees’ Job Satisfaction, Organizational Commitment, and Supervisory Trust

  • Journal of Tourism Sciences
  • Abbr : JTS
  • 2005, 28(4), pp.193-212
  • Publisher : The Tourism Sciences Society Of Korea
  • Research Area : Social Science > Tourism

KO JONG-WOOK 1 Cheol Lyou 2

1안양대학교
2중부대학교

Accredited

ABSTRACT

The purpose of this study was to investigate the effects of distributive, formal procedural, and interactional justice on hotel employees' job satisfaction, organizational commitment, and supervisory trust. The sample of this study consisted of 236 employees from nine hotels in Seoul and Daejeon. Data were collected through self-administered questionnaires, and analyzed using the hierarchical regression technique. It was found that only interactional justice had significant impact on hotel employees' job satisfaction, organizational commitment, and supervisory trust. The theoretical and practical implications of this research were discussed, and directions for future research were advanced.

Citation status

* References for papers published after 2023 are currently being built.