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Causal relationship among perceived organizational justice, job satisfaction and turnover intention of hotel employees

  • Journal of Tourism Sciences
  • Abbr : JTS
  • 2006, 30(2), pp.321-338
  • Publisher : The Tourism Sciences Society Of Korea
  • Research Area : Social Science > Tourism

이병열 1 이웅희 2

1인덕대학
2금오공과대학교

Accredited

ABSTRACT

This study investigates the links among organizational justice, job satisfaction and turnover intention at hotel firms. Authors hypothesized that the factor structure of justice would be divided into two factors; distributional justice and procedural justice. Testing turnover model with a sample of 227 hotel employees, authors examine distributive and procedural justice as both direct and indirect predictors of turnover intention and job satisfaction. The results of this study suggest that distributive justice should be regarded as an important dimension of justice to predict the job satisfaction while procedural justice should be regarded as an important dimension of justice to predict the turnover intention.

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