Journal of Tourism Sciences 2023 KCI Impact Factor : 2.7
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pISSN : 1226-0533 / eISSN : 2713-6388
- https://journal.kci.go.kr/JTS
KJCKorea
Journal Central
Causal relationship among perceived organizational justice, job satisfaction and turnover intention of hotel employees
- Journal of Tourism Sciences
- Abbr : JTS
- 2006, 30(2), pp.321-338
- Publisher : The Tourism Sciences Society Of Korea
- Research Area : Social Science > Tourism
1인덕대학
2금오공과대학교
Accredited
ABSTRACT
This study investigates the links among organizational justice, job satisfaction and turnover intention at hotel firms. Authors hypothesized that the factor structure of justice would be divided into two factors; distributional justice and procedural justice. Testing turnover model with a sample of 227 hotel employees, authors examine distributive and procedural justice as both direct and indirect predictors of turnover intention and job satisfaction. The results of this study suggest that distributive justice should be regarded as an important dimension of justice to predict the job satisfaction while procedural justice should be regarded as an important dimension of justice to predict the turnover intention.
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/ 분배 공식절차 및 상호작용 공정성이 호텔종사자의 직무만족 조직몰입 및 상사신뢰에 미치는 상대적 영향력에 대한 연구
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/ 조직 내 공정성인식이 신뢰와 조직시민행동에 미치는 영향 여행사 종사원을 중심으로
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