@article{ART001237957},
author={Kim Hyeon Cheol and Soonja lee and 유재흥},
title={The Effects of Perceived Physical Environment on the Affect and Perceived Service Quality in College and University Foodservices},
journal={Journal of Tourism Sciences},
issn={1226-0533},
year={2008},
volume={32},
number={2},
pages={61-81}
TY - JOUR
AU - Kim Hyeon Cheol
AU - Soonja lee
AU - 유재흥
TI - The Effects of Perceived Physical Environment on the Affect and Perceived Service Quality in College and University Foodservices
JO - Journal of Tourism Sciences
PY - 2008
VL - 32
IS - 2
PB - The Tourism Sciences Society Of Korea
SP - 61
EP - 81
SN - 1226-0533
AB - Employing structural equation model this study examined the impacts of the perceived physical environment on student’s affect and perceived service quality of college and university food services. A total of 391 usable questionnaires were collected from students enrolled at universities in Cheonan City and Asan City, Chungnam, Korea. The results of these empirical tests indicated that the perceived physical environment have a significant effect on students’ positive and negative affect and these emotional responses have significant effect on their perceived service quality of campus dining. Finally, theoretical and practical implications on building marketing strategies for competitive college and university food service operations were discussed.
KW - Institutional foodservice;
Physical environment;
Affect;
Service quality
DO -
UR -
ER -
Kim Hyeon Cheol, Soonja lee and 유재흥. (2008). The Effects of Perceived Physical Environment on the Affect and Perceived Service Quality in College and University Foodservices. Journal of Tourism Sciences, 32(2), 61-81.
Kim Hyeon Cheol, Soonja lee and 유재흥. 2008, "The Effects of Perceived Physical Environment on the Affect and Perceived Service Quality in College and University Foodservices", Journal of Tourism Sciences, vol.32, no.2 pp.61-81.
Kim Hyeon Cheol, Soonja lee, 유재흥 "The Effects of Perceived Physical Environment on the Affect and Perceived Service Quality in College and University Foodservices" Journal of Tourism Sciences 32.2 pp.61-81 (2008) : 61.
Kim Hyeon Cheol, Soonja lee, 유재흥. The Effects of Perceived Physical Environment on the Affect and Perceived Service Quality in College and University Foodservices. 2008; 32(2), 61-81.
Kim Hyeon Cheol, Soonja lee and 유재흥. "The Effects of Perceived Physical Environment on the Affect and Perceived Service Quality in College and University Foodservices" Journal of Tourism Sciences 32, no.2 (2008) : 61-81.
Kim Hyeon Cheol; Soonja lee; 유재흥. The Effects of Perceived Physical Environment on the Affect and Perceived Service Quality in College and University Foodservices. Journal of Tourism Sciences, 32(2), 61-81.
Kim Hyeon Cheol; Soonja lee; 유재흥. The Effects of Perceived Physical Environment on the Affect and Perceived Service Quality in College and University Foodservices. Journal of Tourism Sciences. 2008; 32(2) 61-81.
Kim Hyeon Cheol, Soonja lee, 유재흥. The Effects of Perceived Physical Environment on the Affect and Perceived Service Quality in College and University Foodservices. 2008; 32(2), 61-81.
Kim Hyeon Cheol, Soonja lee and 유재흥. "The Effects of Perceived Physical Environment on the Affect and Perceived Service Quality in College and University Foodservices" Journal of Tourism Sciences 32, no.2 (2008) : 61-81.