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What Praise Means? : A Qualitative Research on the Hotel Employees

  • Journal of Tourism Sciences
  • Abbr : JTS
  • 2008, 32(2), pp.83-108
  • Publisher : The Tourism Sciences Society Of Korea
  • Research Area : Social Science > Tourism

Ko, Dong Woo 1 Sang-Jeong Moon 2 이형래 1

1대구대학교
2경운대학교

Accredited

ABSTRACT

This study investigated recognition and concept of praise that is perceived and experienced by special-grade hotel employees, through conducting FGI (focus group interview), a qualitative research. Details discussed about praise by hotel employees were analyzed by content analysis. The findings are divided into five categories such as praise givers, subjects to praise, causes of praise, methods to praise, and results of praise. The relations between such categories were inferred as a serial phases, ultimately. That is, a cause of praise exists, a person who perceives it will give praise, a praise giver compliments in various ways, after all a person who is given praise is under positive/negative psychological influence.

Citation status

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