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@article{ART001288984},
author={Lee, Ki-Sub and Cho, Eun-Jung and Cho, Yong-hyun},
title={Effects of Training on the Job Performances in the Hotel IndustryDepending on Training Environment and Organizational Characteristics : Cases of the Five Star Hotels in Seoul},
journal={Journal of Tourism Sciences},
issn={1226-0533},
year={2008},
volume={32},
number={5},
pages={315-338}

TY - JOUR
AU - Lee, Ki-Sub
AU - Cho, Eun-Jung
AU - Cho, Yong-hyun
TI - Effects of Training on the Job Performances in the Hotel IndustryDepending on Training Environment and Organizational Characteristics : Cases of the Five Star Hotels in Seoul
JO - Journal of Tourism Sciences
PY - 2008
VL - 32
IS - 5
PB - The Tourism Sciences Society Of Korea
SP - 315
EP - 338
SN - 1226-0533
AB - This study is to investigate how staff training programs affect job performances in the hotel industry and how the level of impact is differenent based on the training environment, and the organization’s characteristics . The summary of result is as following; First, the team members agreed with the fact that the service excellence through training can result in a positive effect on job performance. Second, the training performance will be effective if the training is conducted in the stable training facility with an uninterrupted environment during the team members’ working hours not during their break-time nor off-duty time. As for the scheduling of the training of team members, the responsible supervisor needs to plan ‘high skill solution training’ and ‘external training’ for at most 2 hours for effective job performance.
KW - Training in hotel industry;Job performance;Training environment;Organizational characteristics
DO -
UR -
ER -

Lee, Ki-Sub, Cho, Eun-Jung and Cho, Yong-hyun. (2008). Effects of Training on the Job Performances in the Hotel IndustryDepending on Training Environment and Organizational Characteristics : Cases of the Five Star Hotels in Seoul. Journal of Tourism Sciences, 32(5), 315-338.

Lee, Ki-Sub, Cho, Eun-Jung and Cho, Yong-hyun. 2008, "Effects of Training on the Job Performances in the Hotel IndustryDepending on Training Environment and Organizational Characteristics : Cases of the Five Star Hotels in Seoul", Journal of Tourism Sciences, vol.32, no.5 pp.315-338.

Lee, Ki-Sub, Cho, Eun-Jung, Cho, Yong-hyun "Effects of Training on the Job Performances in the Hotel IndustryDepending on Training Environment and Organizational Characteristics : Cases of the Five Star Hotels in Seoul" Journal of Tourism Sciences 32.5 pp.315-338 (2008) : 315.

Lee, Ki-Sub, Cho, Eun-Jung, Cho, Yong-hyun. Effects of Training on the Job Performances in the Hotel IndustryDepending on Training Environment and Organizational Characteristics : Cases of the Five Star Hotels in Seoul. 2008; 32(5), 315-338.

Lee, Ki-Sub, Cho, Eun-Jung and Cho, Yong-hyun. "Effects of Training on the Job Performances in the Hotel IndustryDepending on Training Environment and Organizational Characteristics : Cases of the Five Star Hotels in Seoul" Journal of Tourism Sciences 32, no.5 (2008) : 315-338.

Lee, Ki-Sub; Cho, Eun-Jung; Cho, Yong-hyun. Effects of Training on the Job Performances in the Hotel IndustryDepending on Training Environment and Organizational Characteristics : Cases of the Five Star Hotels in Seoul. Journal of Tourism Sciences, 32(5), 315-338.

Lee, Ki-Sub; Cho, Eun-Jung; Cho, Yong-hyun. Effects of Training on the Job Performances in the Hotel IndustryDepending on Training Environment and Organizational Characteristics : Cases of the Five Star Hotels in Seoul. Journal of Tourism Sciences. 2008; 32(5) 315-338.

Lee, Ki-Sub, Cho, Eun-Jung, Cho, Yong-hyun. Effects of Training on the Job Performances in the Hotel IndustryDepending on Training Environment and Organizational Characteristics : Cases of the Five Star Hotels in Seoul. 2008; 32(5), 315-338.

Lee, Ki-Sub, Cho, Eun-Jung and Cho, Yong-hyun. "Effects of Training on the Job Performances in the Hotel IndustryDepending on Training Environment and Organizational Characteristics : Cases of the Five Star Hotels in Seoul" Journal of Tourism Sciences 32, no.5 (2008) : 315-338.