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@article{ART001393916},
author={이순구 and Seo, Won Seok},
title={The Effect of Hotel Manager's Leadership Type on Hotel Employers' Service Orientation, Psychological Contract and Organizational Citizenship Behaviors},
journal={Journal of Tourism Sciences},
issn={1226-0533},
year={2009},
volume={33},
number={6},
pages={343-365}

TY - JOUR
AU - 이순구
AU - Seo, Won Seok
TI - The Effect of Hotel Manager's Leadership Type on Hotel Employers' Service Orientation, Psychological Contract and Organizational Citizenship Behaviors
JO - Journal of Tourism Sciences
PY - 2009
VL - 33
IS - 6
PB - The Tourism Sciences Society Of Korea
SP - 343
EP - 365
SN - 1226-0533
AB - This study examines the effect of hotel managers' leadership type on hotel employers' service orientation, psychological contract and organizational citizenship behaviors. Data were collected from 439 five star hotel employees in Seoul. Results show that servant leadership makes the most significant effect on the service orientation and psychological contract. Also, results reveal that psychological contract better predicts organizational citizenship behavior than service orientation does. These suggest that hotel managers need to provide visions to their employees, respect them and try to make a community for inducing the employees' service orientation, psychological contract, and organizational citizenship behavior.
KW - Hotel leadership;Service orientation;Psychological contract; Organizational citizenship behavior
DO -
UR -
ER -

이순구 and Seo, Won Seok. (2009). The Effect of Hotel Manager's Leadership Type on Hotel Employers' Service Orientation, Psychological Contract and Organizational Citizenship Behaviors. Journal of Tourism Sciences, 33(6), 343-365.

이순구 and Seo, Won Seok. 2009, "The Effect of Hotel Manager's Leadership Type on Hotel Employers' Service Orientation, Psychological Contract and Organizational Citizenship Behaviors", Journal of Tourism Sciences, vol.33, no.6 pp.343-365.

이순구, Seo, Won Seok "The Effect of Hotel Manager's Leadership Type on Hotel Employers' Service Orientation, Psychological Contract and Organizational Citizenship Behaviors" Journal of Tourism Sciences 33.6 pp.343-365 (2009) : 343.

이순구, Seo, Won Seok. The Effect of Hotel Manager's Leadership Type on Hotel Employers' Service Orientation, Psychological Contract and Organizational Citizenship Behaviors. 2009; 33(6), 343-365.

이순구 and Seo, Won Seok. "The Effect of Hotel Manager's Leadership Type on Hotel Employers' Service Orientation, Psychological Contract and Organizational Citizenship Behaviors" Journal of Tourism Sciences 33, no.6 (2009) : 343-365.

이순구; Seo, Won Seok. The Effect of Hotel Manager's Leadership Type on Hotel Employers' Service Orientation, Psychological Contract and Organizational Citizenship Behaviors. Journal of Tourism Sciences, 33(6), 343-365.

이순구; Seo, Won Seok. The Effect of Hotel Manager's Leadership Type on Hotel Employers' Service Orientation, Psychological Contract and Organizational Citizenship Behaviors. Journal of Tourism Sciences. 2009; 33(6) 343-365.

이순구, Seo, Won Seok. The Effect of Hotel Manager's Leadership Type on Hotel Employers' Service Orientation, Psychological Contract and Organizational Citizenship Behaviors. 2009; 33(6), 343-365.

이순구 and Seo, Won Seok. "The Effect of Hotel Manager's Leadership Type on Hotel Employers' Service Orientation, Psychological Contract and Organizational Citizenship Behaviors" Journal of Tourism Sciences 33, no.6 (2009) : 343-365.