@article{ART001426456},
author={KIM MIN JOO and Park, Jin-Kyung},
title={An Exploratory Study of Tour Conductor's Leadership Characteristics},
journal={Journal of Tourism Sciences},
issn={1226-0533},
year={2010},
volume={34},
number={1},
pages={213-235}
TY - JOUR
AU - KIM MIN JOO
AU - Park, Jin-Kyung
TI - An Exploratory Study of Tour Conductor's Leadership Characteristics
JO - Journal of Tourism Sciences
PY - 2010
VL - 34
IS - 1
PB - The Tourism Sciences Society Of Korea
SP - 213
EP - 235
SN - 1226-0533
AB - This study was to explore the characteristic of Korean tour conductor's leadership using an in-depth interview technique. 10 tour conductors' who have more than four year work experiences were conveniently selected and in-depth interviewed from July 2008 to January 2010. Results indicate that the tour conductors' leadership was inclined to be merchandised by the package tourists. Results also showed that the tour conductors had no choice but to provide customer-orientated servant leadership to the package tourists mostly because they had low status and did not have legitimate power. For this reason, the tour conductors used asymmetric information to control the package tourists. This study suggests that tour conductors need to protect package tourists from local guide's undue influence because local guides ask for shopping and option to the package tourists.
KW - Tour conductor;Merchandised leadership;Servant leadership;Asymmetric information;Concealed leadership
DO -
UR -
ER -
KIM MIN JOO and Park, Jin-Kyung. (2010). An Exploratory Study of Tour Conductor's Leadership Characteristics. Journal of Tourism Sciences, 34(1), 213-235.
KIM MIN JOO and Park, Jin-Kyung. 2010, "An Exploratory Study of Tour Conductor's Leadership Characteristics", Journal of Tourism Sciences, vol.34, no.1 pp.213-235.
KIM MIN JOO, Park, Jin-Kyung "An Exploratory Study of Tour Conductor's Leadership Characteristics" Journal of Tourism Sciences 34.1 pp.213-235 (2010) : 213.
KIM MIN JOO, Park, Jin-Kyung. An Exploratory Study of Tour Conductor's Leadership Characteristics. 2010; 34(1), 213-235.
KIM MIN JOO and Park, Jin-Kyung. "An Exploratory Study of Tour Conductor's Leadership Characteristics" Journal of Tourism Sciences 34, no.1 (2010) : 213-235.
KIM MIN JOO; Park, Jin-Kyung. An Exploratory Study of Tour Conductor's Leadership Characteristics. Journal of Tourism Sciences, 34(1), 213-235.
KIM MIN JOO; Park, Jin-Kyung. An Exploratory Study of Tour Conductor's Leadership Characteristics. Journal of Tourism Sciences. 2010; 34(1) 213-235.
KIM MIN JOO, Park, Jin-Kyung. An Exploratory Study of Tour Conductor's Leadership Characteristics. 2010; 34(1), 213-235.
KIM MIN JOO and Park, Jin-Kyung. "An Exploratory Study of Tour Conductor's Leadership Characteristics" Journal of Tourism Sciences 34, no.1 (2010) : 213-235.