The Relationships among Corporate Control, Employee Self-Control and Divisional Performance in Travel Agencies (여행사 기업과 직원 자신의 통제가 경영성과에 미치는 영향분석)

Yu， Hee Kyung (유희경); Yeonwoo Lim (임연우)

The Relationships among Corporate Control, Employee Self-Control and Divisional Performance in Travel Agencies

Journal of Tourism Sciences
Abbr : JTS
2010, 34(3), pp.327-346
Publisher : The Tourism Sciences Society Of Korea
Research Area : Social Science > Tourism

Yu， Hee Kyung ¹, Yeonwoo Lim ²

¹경원대학교
²청운대학교

Accredited

ABSTRACT

This paper developed and tested the relationships among corporate control, employee self-control, and divisional performance in travel agencies. Data were collected from 160 employees of 20 travel agencies in Seoul on December 2009. Results from structural equation modeling analysis showed a significant positive impact of corporate control system on employee self-control. Results also indicated a significant positive effect of employee's self-control on divisional performance. However, corporate control system did not make any direct impact on the divisional performance. It only made an mediating effect to the divisional performance via employee self-control. Based on the findings of this study, several practical implications and limitations of the study were also discussed.

KEYWORDS

Travel agency, Employee, Corporate control, Self-control, Divisional performance

Citation status

* References for papers published after 2023 are currently being built.

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Journal of Tourism Sciences 2023 KCI Impact Factor : 2.7