A Study on the Adoption of Technology Acceptance Model(TAM)in ERP System of Travel Agency (여행업 ERP시스템의 기술수용모델(TAM) 적용에 관한 연구)

강도용; Kim Chulwon (김철원)

A Study on the Adoption of Technology Acceptance Model(TAM)in ERP System of Travel Agency

Journal of Tourism Sciences
Abbr : JTS
2013, 37(2), pp.119-140
Publisher : The Tourism Sciences Society Of Korea
Research Area : Social Science > Tourism

강도용 ¹, Kim Chulwon ¹

¹경희대학교

Accredited

ABSTRACT

This study is for verifying the use of ERP system in tourism industry by applying the Technology Acceptance Model, which is a typical model how users come to accept and use a technology, about the use of ERP system. In other words, it's for verifying effect relationship among computer self-efficacy of ERP system in tourism industry and user's perceived ease of use, perceived usefulness and actual use. This research purposed to verify the suitability of ERP system to TAM and provide the important implications to development of ERP system. The result of factor analysis is as follows: computer self-efficacy, perceived ease of use, perceived usefulness, intention of use, and use. As the result of specific analysis through effectiveness analysis, also computer self-efficacy influences meaningfully upon perceived ease of use and perceived usefulness. Perceived ease of use influences meaningfully upon perceived usefulness and intention of use. Also perceived usefulness influences in meaningful way on the intention of use, and intention of use influences in meaningful way on the use. The findings are suggested direct and indirect ways about ERP system in tourism industry.

KEYWORDS

Travel agency, ERP: Enterprise Resource Planning, Technology Acceptance Model, Computer self-efficacy, Perceived ease of use

Citation status

* References for papers published after 2023 are currently being built.

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