@article{ART001978335},
author={Kang, Yun-Sik and Cha Sukbin},
title={The Relationship among Physical Environment, Internal Response and Job Satisfaction of Employees in the Korean Galbi Restaurants},
journal={Journal of Tourism Sciences},
issn={1226-0533},
year={2015},
volume={39},
number={3},
pages={11-26},
doi={10.170861/JTS.2015.39.1.11}
TY - JOUR
AU - Kang, Yun-Sik
AU - Cha Sukbin
TI - The Relationship among Physical Environment, Internal Response and Job Satisfaction of Employees in the Korean Galbi Restaurants
JO - Journal of Tourism Sciences
PY - 2015
VL - 39
IS - 3
PB - The Tourism Sciences Society Of Korea
SP - 11
EP - 26
SN - 1226-0533
AB - The purpose of this research is to investigate the effect of physical environment on internal response, and job satisfaction of employees in Korean Galbi restaurants. The data collected from a survey of 229 restaurant employees in Seoul metropolitan area was analyzed. The factor analysis showed that there were four dimensions for physical environment(cleanliness, attractiveness, functionality, & convenience), two dimensions for internal response(stable response & cognitive response), & one dimension for job satisfaction. The findings of the study showed that cleanliness had a positive effect on stable response while attractiveness had a positive effect on stable and cognitive response. Functionality had a positive effect on cognitive response. Only cognitive response had a positive effect on job satisfaction. The study concludes with the implications of the study and future research.
KW - Physical environment;Internal response;Job satisfaction;Korean Galbi restaurant
DO - 10.170861/JTS.2015.39.1.11
ER -
Kang, Yun-Sik and Cha Sukbin. (2015). The Relationship among Physical Environment, Internal Response and Job Satisfaction of Employees in the Korean Galbi Restaurants. Journal of Tourism Sciences, 39(3), 11-26.
Kang, Yun-Sik and Cha Sukbin. 2015, "The Relationship among Physical Environment, Internal Response and Job Satisfaction of Employees in the Korean Galbi Restaurants", Journal of Tourism Sciences, vol.39, no.3 pp.11-26. Available from: doi:10.170861/JTS.2015.39.1.11
Kang, Yun-Sik, Cha Sukbin "The Relationship among Physical Environment, Internal Response and Job Satisfaction of Employees in the Korean Galbi Restaurants" Journal of Tourism Sciences 39.3 pp.11-26 (2015) : 11.
Kang, Yun-Sik, Cha Sukbin. The Relationship among Physical Environment, Internal Response and Job Satisfaction of Employees in the Korean Galbi Restaurants. 2015; 39(3), 11-26. Available from: doi:10.170861/JTS.2015.39.1.11
Kang, Yun-Sik and Cha Sukbin. "The Relationship among Physical Environment, Internal Response and Job Satisfaction of Employees in the Korean Galbi Restaurants" Journal of Tourism Sciences 39, no.3 (2015) : 11-26.doi: 10.170861/JTS.2015.39.1.11
Kang, Yun-Sik; Cha Sukbin. The Relationship among Physical Environment, Internal Response and Job Satisfaction of Employees in the Korean Galbi Restaurants. Journal of Tourism Sciences, 39(3), 11-26. doi: 10.170861/JTS.2015.39.1.11
Kang, Yun-Sik; Cha Sukbin. The Relationship among Physical Environment, Internal Response and Job Satisfaction of Employees in the Korean Galbi Restaurants. Journal of Tourism Sciences. 2015; 39(3) 11-26. doi: 10.170861/JTS.2015.39.1.11
Kang, Yun-Sik, Cha Sukbin. The Relationship among Physical Environment, Internal Response and Job Satisfaction of Employees in the Korean Galbi Restaurants. 2015; 39(3), 11-26. Available from: doi:10.170861/JTS.2015.39.1.11
Kang, Yun-Sik and Cha Sukbin. "The Relationship among Physical Environment, Internal Response and Job Satisfaction of Employees in the Korean Galbi Restaurants" Journal of Tourism Sciences 39, no.3 (2015) : 11-26.doi: 10.170861/JTS.2015.39.1.11