@article{ART002023915},
author={EUIJIN HAN and Han, Beom-Soo},
title={The Effects of Flight Attendant’s Job Characteristics on Their Job Satisfaction},
journal={Journal of Tourism Sciences},
issn={1226-0533},
year={2015},
volume={39},
number={7},
pages={89-105},
doi={10.17086/JTS.2015.39.7.89.105}
TY - JOUR
AU - EUIJIN HAN
AU - Han, Beom-Soo
TI - The Effects of Flight Attendant’s Job Characteristics on Their Job Satisfaction
JO - Journal of Tourism Sciences
PY - 2015
VL - 39
IS - 7
PB - The Tourism Sciences Society Of Korea
SP - 89
EP - 105
SN - 1226-0533
AB - This study aims to verify the effect of the job characteristics of flight attendants on psychological states and job satisfaction, and to find out the intermediary role of psychological experience. For data collection, self-administered questions were used targeting flight attendants of major airlines in Korea. The results of research are as follows: First, among the job characteristic factors, task significance, feedback and task identity had positive effect on experienced meaningfulness, experienced responsibility and experienced disengagement respectively, and task identity had a negative effect on experienced meaningfulness. Second, among psychological experiencing factors, experienced meaningfulness, experienced responsibility, and knowledge of actual results had a positive effects on job satisfaction, and experienced disengagement had a negative effect on job satisfaction. Third, among the psychological experiencing factors, factors other than experienced responsibility had a mediating effect with job characteristic and job satisfaction.
KW - Flight attendant;Job characteristics;Psychological states;Job satisfaction
DO - 10.17086/JTS.2015.39.7.89.105
ER -
EUIJIN HAN and Han, Beom-Soo. (2015). The Effects of Flight Attendant’s Job Characteristics on Their Job Satisfaction. Journal of Tourism Sciences, 39(7), 89-105.
EUIJIN HAN and Han, Beom-Soo. 2015, "The Effects of Flight Attendant’s Job Characteristics on Their Job Satisfaction", Journal of Tourism Sciences, vol.39, no.7 pp.89-105. Available from: doi:10.17086/JTS.2015.39.7.89.105
EUIJIN HAN, Han, Beom-Soo "The Effects of Flight Attendant’s Job Characteristics on Their Job Satisfaction" Journal of Tourism Sciences 39.7 pp.89-105 (2015) : 89.
EUIJIN HAN, Han, Beom-Soo. The Effects of Flight Attendant’s Job Characteristics on Their Job Satisfaction. 2015; 39(7), 89-105. Available from: doi:10.17086/JTS.2015.39.7.89.105
EUIJIN HAN and Han, Beom-Soo. "The Effects of Flight Attendant’s Job Characteristics on Their Job Satisfaction" Journal of Tourism Sciences 39, no.7 (2015) : 89-105.doi: 10.17086/JTS.2015.39.7.89.105
EUIJIN HAN; Han, Beom-Soo. The Effects of Flight Attendant’s Job Characteristics on Their Job Satisfaction. Journal of Tourism Sciences, 39(7), 89-105. doi: 10.17086/JTS.2015.39.7.89.105
EUIJIN HAN; Han, Beom-Soo. The Effects of Flight Attendant’s Job Characteristics on Their Job Satisfaction. Journal of Tourism Sciences. 2015; 39(7) 89-105. doi: 10.17086/JTS.2015.39.7.89.105
EUIJIN HAN, Han, Beom-Soo. The Effects of Flight Attendant’s Job Characteristics on Their Job Satisfaction. 2015; 39(7), 89-105. Available from: doi:10.17086/JTS.2015.39.7.89.105
EUIJIN HAN and Han, Beom-Soo. "The Effects of Flight Attendant’s Job Characteristics on Their Job Satisfaction" Journal of Tourism Sciences 39, no.7 (2015) : 89-105.doi: 10.17086/JTS.2015.39.7.89.105