@article{ART002066213},
author={ARam Jung and Ryu, Ki Sang},
title={The Effects of Perceived Corporate Social Responsibility on Employees’ Trust, Commitment, Satisfaction, and Turnover Intention},
journal={Journal of Tourism Sciences},
issn={1226-0533},
year={2016},
volume={40},
number={1},
pages={13-28},
doi={10.17086/JTS.2016.40.1.13.28}
TY - JOUR
AU - ARam Jung
AU - Ryu, Ki Sang
TI - The Effects of Perceived Corporate Social Responsibility on Employees’ Trust, Commitment, Satisfaction, and Turnover Intention
JO - Journal of Tourism Sciences
PY - 2016
VL - 40
IS - 1
PB - The Tourism Sciences Society Of Korea
SP - 13
EP - 28
SN - 1226-0533
AB - The purpose of this study is to analyze the effects of corporate social responsibility(CSR) on employee’s organizational trust, organizational commitments, job satisfaction, and turnover intention. A survey was conducted on 286 employees and 255 samples were finally used for the data analysis to test hypotheses using the structural equation model, Results revealed that employees’ CSR partially influenced their trust. In particular, the ethical and legal responsibility of CSR had positive effects on organizational trust. Additionally, organizational trust had positive effects on both affective commitment and continuance commitment. Accordingly, both affective and continuance commitments positively influenced employee satisfaction. Finally, the satisfaction affected their turnover intention. In the final section, both practical and theoretical implications were discussed.
KW - Corporation social responsibility;Organizational trust;Organizational commitments;Job satisfaction;Turnover intention
DO - 10.17086/JTS.2016.40.1.13.28
ER -
ARam Jung and Ryu, Ki Sang. (2016). The Effects of Perceived Corporate Social Responsibility on Employees’ Trust, Commitment, Satisfaction, and Turnover Intention. Journal of Tourism Sciences, 40(1), 13-28.
ARam Jung and Ryu, Ki Sang. 2016, "The Effects of Perceived Corporate Social Responsibility on Employees’ Trust, Commitment, Satisfaction, and Turnover Intention", Journal of Tourism Sciences, vol.40, no.1 pp.13-28. Available from: doi:10.17086/JTS.2016.40.1.13.28
ARam Jung, Ryu, Ki Sang "The Effects of Perceived Corporate Social Responsibility on Employees’ Trust, Commitment, Satisfaction, and Turnover Intention" Journal of Tourism Sciences 40.1 pp.13-28 (2016) : 13.
ARam Jung, Ryu, Ki Sang. The Effects of Perceived Corporate Social Responsibility on Employees’ Trust, Commitment, Satisfaction, and Turnover Intention. 2016; 40(1), 13-28. Available from: doi:10.17086/JTS.2016.40.1.13.28
ARam Jung and Ryu, Ki Sang. "The Effects of Perceived Corporate Social Responsibility on Employees’ Trust, Commitment, Satisfaction, and Turnover Intention" Journal of Tourism Sciences 40, no.1 (2016) : 13-28.doi: 10.17086/JTS.2016.40.1.13.28
ARam Jung; Ryu, Ki Sang. The Effects of Perceived Corporate Social Responsibility on Employees’ Trust, Commitment, Satisfaction, and Turnover Intention. Journal of Tourism Sciences, 40(1), 13-28. doi: 10.17086/JTS.2016.40.1.13.28
ARam Jung; Ryu, Ki Sang. The Effects of Perceived Corporate Social Responsibility on Employees’ Trust, Commitment, Satisfaction, and Turnover Intention. Journal of Tourism Sciences. 2016; 40(1) 13-28. doi: 10.17086/JTS.2016.40.1.13.28
ARam Jung, Ryu, Ki Sang. The Effects of Perceived Corporate Social Responsibility on Employees’ Trust, Commitment, Satisfaction, and Turnover Intention. 2016; 40(1), 13-28. Available from: doi:10.17086/JTS.2016.40.1.13.28
ARam Jung and Ryu, Ki Sang. "The Effects of Perceived Corporate Social Responsibility on Employees’ Trust, Commitment, Satisfaction, and Turnover Intention" Journal of Tourism Sciences 40, no.1 (2016) : 13-28.doi: 10.17086/JTS.2016.40.1.13.28