Journal of Tourism Sciences 2023 KCI Impact Factor : 2.7
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pISSN : 1226-0533 / eISSN : 2713-6388
- https://journal.kci.go.kr/JTS
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A Study on the Effects of Abusive Supervision by Hotel Culinary Staff on Job Engagement and Turnover Intention
- Journal of Tourism Sciences
- Abbr : JTS
- 2016, 40(9), pp.85-99
- DOI : 10.17086/JTS.2016.40.9.85.99
- Publisher : The Tourism Sciences Society Of Korea
- Research Area : Social Science > Tourism
Kim Young Joong 1, 정윤조 1
1동국대학교
Accredited
ABSTRACT
The purpose of this study was to gain an understanding of the influence of abusive supervision in deluxe hotels on job engagement and turnover intention. The research empirically analyzed these moderating effects according to job status (full time and part time) in order to find the relationship between abusive supervision and subsequent job engagement and turnover intention. Empirical research from a total of 305 employees was obtained and reviewed using the reliability and fitness research model to verify a total of 4 hypotheses using the AMOS program. The hypothesized relationships in the model were simultaneously tested through the use of a structural equation model(SEM). The proposed model provided an adequate data fit, χ2= 181.887(df=73), p<0.001, CMIN/df=2.492, GFI=0.921, AGFI=0.886, NFI=0.937, CFI=0.961, RMSEA=0.070. The model’s fit, as indicated by these indexes, was deemed satisfactory, thus providing a good basis for testing the hypothesized paths. The SEM results indicated that the abusive supervision(β=.138) in hotels showed a negative significant influence on job engagement. Also abusive supervision(β=.264) had a significant positive influence on turnover intention. Job engagement(β=.213) had a significant negative influence on turnover intention. The moderating effects on status do. Limitations and future research directions are also discussed.
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