Journal of Tourism Sciences 2023 KCI Impact Factor : 2.7
-
pISSN : 1226-0533 / eISSN : 2713-6388
- https://journal.kci.go.kr/JTS
KJCKorea
Journal Central
An Analysis of the Revisit Intention and Behaviors of Foreign Package Tourists to Jeju
- Journal of Tourism Sciences
- Abbr : JTS
- 2017, 41(2), pp.203~220
- DOI : 10.17086/JTS.2017.41.2.203.220
- Publisher : The Tourism Sciences Society Of Korea
- Research Area : Social Science > Tourism
Heejung Lee 1, Seo se jin 2, Suh, Yong Kun 3
1차의과학대학교
2제주대학교 관광경영학과
3제주대학교
Excellent Accredited
ABSTRACT
This study investigates behaviors of foreign package tourists to Jeju and their satisfaction level with a Jeju tour. The purpose of this study is to identify the significant factors that have an affect on satisfaction and the intention to revisit among foreign package tourists. The survey was conducted from June to December in 2014 at the Jeju international airport and 1,821 data samples were collected. As the results indicate, three factors were present as follows: (1) tour service and human service (This includes satisfaction of travel expenses, bus service, tourism information, shopping, tour guide friendliness and communication skill, tourism staff and local people) (2) accessibility (This includes satisfaction of arrivals in customs, the air/marine service and obtaining easy access to Jeju after arriving in Korea) (3) travel convenience. These factors have a significant influence on travel satisfaction and intention to revisit to Jeju. Based on these results, this study suggests some policy implications to improve the revisiting rate of foreign package tourists.
Statistics
-
629 Viewed
-
1 Downloaded
Tools
Issue List
Citation status
* References for papers published after 2023 are currently being built.
[journal]
서용건
/ 2010
/
A Study on Developing Indicators of Competitiveness for Island Tourist Destinations
/ 관광레저연구
/ (사)한국관광레저학회
22(1)
: 167~187
[journal]
서용건
/ 2004
/
The Effect of Korean Fever in Influcing the Image of Korea as a Prime Destination, and the Tourist Decision-Making Process
/ 관광학연구
/ 한국관광학회
28(3)
: 47~64
[book]
서용건
/ 2013
/ 제주방문 중국관광객의 소비특성과 파급효과 분석
/ 한국은행
[journal]
서용건
/ 2015
/
Development of sustainable tourism indicators - Focused on comparison of island & non-island areas -
/ 지역사회연구
/ 한국지역사회학회
23(3)
: 91~110
[book]
송재호
/ 2002
/ 제주관광의 이해
/ 각
[journal]
연승호
/ 2004
/
Determinants of Packaged Tour Users' Perceived Values
/ 관광학연구
/ 한국관광학회
27(4)
: 219~234
[journal]
오상훈
/ 2006
/
Attractiveness of Islands as Tourist Destination: A Comparative Study of Jeju in Korea and Okinawa in Japan
/ 관광학연구
/ 한국관광학회
30(2)
: 201~216
[journal]
이재환
/ 2016
/
Island Tourism Success Factors: A Comparison between Jeungdo and Chungsando, Korea
/ 관광학연구
/ 한국관광학회
40(2)
: 159~179
[report]
제주특별자치도
/ 2016
/ 2015 제주특별자치도 방문 관광객 실태조사
[report]
제주특별자치도
/ 2015
/ 2014 제주특별자치도 방문관광객 실태조사
[web]
/ 2016
/ 제주관광협회
/ http://www.visitjeju.or.kr
[journal]
Armstrong, H
/ 1998
/ A comparison of the economic performance of different micro-states, and between micro-states and larger countries
/ World Development
26(4)
: 639~656
[journal]
Ap, J
/ 2001
/ Case study on tour guiding : Professionalism, issues and problems
/ Tourism Management
22(5)
: 551~563
[journal]
Basala, S
/ 2001
/ Travelstyle preferences for visiting a novel destination : A conjoint investigation across the novelty-familiarity continuum
/ Journal of Travel Research
40(2)
: 172~182
[book]
Butler, R
/ 1993
/ The development process in small island states
/ Routledge
[journal]
Cohen, E
/ 1972
/ Toward a sociology of international tourism
/ Social Research
39(1)
: 164~182
[journal]
Cohen, E
/ 1986
/ Language and tourism
/ Annals of Tourism Research
13(4)
: 533~563
[journal]
Crompton, J
/ 1979
/ Motivations for pleasure vacation
/ Annals of Tourism Research
6(4)
: 408~424
[journal]
Dolnicar, S
/ 2007
/ Travel agency marketing strategy : Insights from Switzerland
/ Journal of Travel Research
46(2)
: 133~146
[journal]
Edensor, T
/ 2001
/ Performing tourism, staging tourism : (Re)producing tourist space and practice
/ Tourist Studies
1(1)
: 59~81
[journal]
Enoch, Y
/ 1996
/ Contents of tour packages : A cross-cultural comparison
/ Annals of Tourism Research
23(3)
: 599~616
[journal]
Gudykunst, W
/ 1983
/ Uncertainty reduction and predictability of behaviour in low and high context cultures : An exploratory study
/ Communication Quarterly
31(1)
: 49~55
[book]
Hair, J
/ 2010
/ Multivariate data analysis : A global perspective
/ Pearson
[book]
Hall, E
/ 1990
/ Hidden differences : Doing business with the Japanese
/ Anchor Press-Doubleday
[journal]
Heung, V
/ 2000
/ Important factors affecting Hong Kong consumers'choice of a travel agency for all-inclusive package tours
/ Journal of Travel Research
39(1)
: 52~59
[book]
Hofstede, G
/ 1997
/ Cultures and oganizations : Software of the mind
/ McGraw-Hill
[journal]
Holloway, J
/ 1981
/ The guided tour a sociological approach
/ Annals of Tourism Research
8(3)
: 377~402
[journal]
Hsu, C
/ 2000
/ Determinants of mature travellers’motorcoach tour satisfaction and brand loyalty
/ Journal of Hospitality & Tourism Research
24(2)
: 223~238
[journal]
Huang, S
/ 2010
/ Tour guide performance and tourist satisfaction : A study of the package tours in Shanghai
/ Journal of Hospitality & Tourism Research
34(1)
: 3~33
[journal]
Hyde, K
/ 2003
/ The nature of independent travel
/ Journal of Travel Research
42(1)
: 13~23
[journal]
Jacobsen, J
/ 2003
/ The tourist bubble and the Europeanisation of holiday travel
/ Tourism and Cultural Change
1(1)
: 71~87
[journal]
Kim, S
/ 2005
/ Marketing implications arising from a comparative study of international pleasure tourist motivations and other travel-related characteristics of visitors to Korea
/ Tourism Management
26(3)
: 347~357
[journal]
Kokkranikal, J
/ 2003
/ Island tourism and sustainability : A case study of the Lakshadeweep Islands
/ Journal of Sustainable Tourism
11(5)
: 426~447
[journal]
Lee, T
/ 1992
/ Measuring novelty seeking in tourism
/ Annals of Tourism Research
19(4)
: 732~751
[journal]
Lepp, A
/ 2003
/ Tourist roles, perceived risk and international tourism
/ Annals of Tourism Research
30(3)
: 606~624
[book]
Lockhart, D
/ 1997
/ Island tourism: Trends and prospects
/ Thomson Learning
[journal]
Mak, A
/ 2011
/ Critical issues affecting the service quality and professionalism of the tour guides in Hong Kong and Macau
/ Tourism Management
32(6)
: 1442~1452
[journal]
Mitchell, V
/ 1999
/ Using neural networks to understand service risk in the holiday product
/ Journal of Business Research
46(2)
: 167~180
[journal]
Mo, C
/ 1993
/ Testing an international tourist role typology
/ Annals of Tourism Research
20(2)
: 319~335
[journal]
Muller, T
/ 1991
/ Using personal values to define segments in an international tourism market
/ International Marketing Review
8(1)
: 57~70
[journal]
Pearce, P
/ 2005
/ Developing the travel career approach to touristmotivation
/ Journal of Travel Research
43(3)
: 226~237
[journal]
Reichel, A
/ 2007
/ Perceived risk and the non-institutionalized tourist role : The case of Israeli student ex-backpackers
/ Journal of Travel Research
46(2)
: 217~226
[book]
Royle, S
/ 2002
/ Geography of islands
/ Routledge
[journal]
Sheldon, P
/ 1987
/ The demand for package tours : A mode choice model
/ Journal of Travel Research
25(3)
: 13~17
[book]
Smith, V
/ 1989
/ Hosts and guests : The anthropology of tourism
/ University of Pennsylvania Press
[journal]
Taylor, J
/ 2001
/ Authenticity and sincerity in tourism
/ Annals of Tourism Research
28(1)
: 7~26
[journal]
Wang, K
/ 2002
/ Is the tour leader an effective endorser for group package tour brochures?
/ Tourism Management
23(5)
: 489~498
[journal]
Wang, K
/ 2000
/ Critical service failures in group package tour : A exploratory research
/ Tourism Management
21(2)
: 177~189
[journal]
Wang, K
/ 2010
/ Group package tour leader's intrinsic risks
/ Annals of Tourism Research
37(1)
: 154~179
[journal]
Wilson, J
/ 2008
/ Suspending reality : An exploration of enclaves and the backpacker experience
/ Current Issues in Tourism
11(2)
: 187~202
[journal]
Wong, S
/ 2001
/ Understanding the behaviour of Hong Kong Chinese tourists on group tour packages
/ Journal of Travel Research
40(1)
: 57~67
[journal]
Yiannakis, A
/ 1992
/ Roles tourists play
/ Annals of Tourism Research
19(2)
: 287~303
[journal]
Zalatan, A
/ 2004
/ Tourist typology : An ex ante approach
/ Tourism Economics
10(3)
: 329~343
[journal]
Zhu, Y
/ 2012
/ Performing heritage : Rethinking authenticity in tourism
/ Annals of Tourism Research
33(3)
: 1495~1513