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The Influence of Deluxe Hotel Culinary Staff Job Characteristics on Job Satisfaction and Organizational Commitment: Focus on the Moderating Effects of the Staff's Gender and Career

Yun-Ju Hong 1 김영욱 2 Kim Young Joong 2

1동국대학교 호텔관광경영학부
2동국대학교

Excellent Accredited

ABSTRACT

The purpose of this study was to understand the influence of culinary staff job characteristics in deluxe hotels on job satisfaction and organizational commitment. To this end, the study empirically analyzed the moderating effects of career and gender as they affect the relations of job characteristics, job satisfaction, and organizational commitment. Based on a total of 319 samples obtained for empirical research, this study reviewed the reliability and fitness of the research model and verified a total of 8 hypotheses using the AMOS program. The hypothesized relationships in the model were simultaneously tested using a structural equation model (SEM). The proposed model provided an adequate data fit, χ2=421.770(df 234), p<.001, CMIN/df=1.802, GFI=.906, AGFI=.880, NFI=.881, CFI=.937, TLI=.933, RMSEA=.045. The model's fit, as indicated by these indexes, was deemed satisfactory, thus providing a good basis for testing the hypothesized paths. The SEM showed that skill variety (β=.149 ), task significance(β=.299) and autonomy(β=.455) had a significant positive influence on job satisfaction. In addition, job satisfaction (β= .508) had a significant positive influence on organizational Limitations and future research directions are also discussed.

Citation status

* References for papers published after 2022 are currently being built.