The Process of Solving Difficulties in Linguistic Communication During an Overseas Trip: A Grounded Theory Approach (해외여행에서 언어적 의사소통의 어려움을 해결해 나가는 과정에 대한 근거이론적 접근)

박세영; Lee, Won Seok (이원석); Han, Ju-Hyoung (한주형)

doi:10.17086/JTS.2017.41.8.213.235

The Process of Solving Difficulties in Linguistic Communication During an Overseas Trip: A Grounded Theory Approach

Journal of Tourism Sciences
Abbr : JTS
2017, 41(8), pp.213-235
DOI : 10.17086/JTS.2017.41.8.213.235
Publisher : The Tourism Sciences Society Of Korea
Research Area : Social Science > Tourism

박세영 ¹, Lee, Won Seok ¹, Han, Ju-Hyoung ¹

¹경기대학교

Excellent Accredited

ABSTRACT

The purpose of this study is to understand the overseas traveler process for solving difficulties in linguistic communication with local people. In-depth semi-structured interviews were conducted with 11 participants who had experienced difficulties in linguistic communication during an overseas trip. Study participants experienced 'the power of language in a linguistically constrained situation' and 'frustration due to the limitations of linguistic communication' as a central phenomenon. However, these difficulties were resolved by finding out how to communicate with local people, by trying to keep communicating with each other, and by adapting to cultural differences. Through these actions and reactions, travelers overcame their prejudice concerning local people, experienced positive personal changes and discovered deeper meaning in their trip. The results of this study imply that it is possible to build relationships with travelers and local people despite language differences. Furthermore, the results also suggest a need for communication improvements since service based on interaction is necessary to solve the difficulties of communication. Therefore, future study conducted in travel and linguistic communication reflecting various views of travel is recommended.

KEYWORDS

Grounded theory, Linguistic communication, Power of language, Mutual gaze

Citation status

* References for papers published after 2023 are currently being built.

[journal] 권복순 / 2006 / The Impact of Communication, Cultural Identity on Marital Satisfaction among Kosian Housewives in Rural Areas / 한국사회복지학 / 한국사회복지학회 58(3) : 109~134

[journal] 김사헌 / 2008 / Urry’s Tourist Gaze Discourse: Critics and Extension / 관광학연구 / 한국관광학회 32(6) : 85~103

[journal] 김학준 / 2013 / A Study on the Gaze of Russian Tourists and Koreans by Utilizing the Mutual Gaze / 관광레저연구 / (사)한국관광레저학회 25(7) : 73~93

[thesis] 김혜정 / 2002 / 텍스트 이해의 과정과 전략에 관한 연구 : '비판적 읽기' 이론 정립을 위한 학제적 접근 / 박사 / 서울대학교 대학원

[journal] 김화수 / 2011 / 다문화사회와 의사소통 / 현대사회와 다문화 1(2) : 160~175

[journal] 민창기 / 2006 / The Concept of Intercultural Communication Competence and Its Construct / 관광학연구 / 한국관광학회 30(6) : 51~71

[journal] 박상훈 / 2011 / Synthetic Consideration of Urry's Tourist Gaze Theses and it's Criticisms: A View from Eric Cohen's Tourist typology / 관광학연구 / 한국관광학회 35(10) : 13~31

[journal] 송영민 / 2010 / An Analysis of Cycle Tourists' Experiences Using the Grounded Theory / 관광학연구 / 한국관광학회 34(1) : 155~177

[journal] 송영민 / 2009 / An Analysis of Adolescents’ Tourism Experiences / 관광학연구 / 한국관광학회 33(6) : 151~170

[journal] 송화성 / 2015 / Application of the Concept of Specialization in the Area of Culture Tourism: Case of Suwon Hwaseog Visitors / 관광학연구 / 한국관광학회 39(6) : 185~203

[journal] 심창섭 / 2015 / Dark Tourism and Death: A Grounded Theory Approach on Bongha Villiage / 관광학연구 / 한국관광학회 39(5) : 11~26

[journal] 안인숙 / 2013 / The Study of semantic reinforcement in Non-verbal Communication / 국어문학 / 국어문학회 54(54) : 51~75

[book] 유영주 / 2000 / 가족관계학 / 교문사

[journal] 유지윤 / 2004 / The Intergrated Model of Intercultural Interactions of International Tourists / 관광학연구 / 한국관광학회 28(1) : 205~225

[journal] 윤현호 / 2012 / Investigating the Perspectives of the Chinese Touristsand the Korean Local Residents: Using the Urry's Theory / 관광학연구 / 한국관광학회 36(10) : 239~263

[thesis] 이규삼 / 2000 / 국제결혼 가정의 부부갈등 요인에 관한 연구 : 한·일 국적 가정을 중심으로 / 석사 / 순천향대학교 산업정보대학원

[journal] 이기웅 / 2010 / Toward a General Model of Linguistic Communication / 언어학 / 사단법인 한국언어학회 (56) : 31~65

[journal] 이점숙 / 1997 / 문화와 언어 차이에 따른 의사소통의문제점 / 가톨릭상지전문대학논문집 27 : 119~139

[journal] 이효성 / 2014 / A Study of Speech Act Theory: With Special Reference to Communication Studies and Theory of Power / 한국소통학보 / 한국소통학회 (25) : 40~78

[journal] 이후석 / 2004 / Analysis of the Relationships between the Residents' Perception of Tourism and the Attitude toward Tourism Development:the Case of SUBJIKOJI, where "All In"was Shot / 관광학연구 / 한국관광학회 28(3) : 221~238

[journal] 임지룡 / 2000 / 신체언어와 일상 언어 표현의 의사소통적 상관성 / 언어과학연구 17 : 59~78

[journal] 정정승 / 2006 / Communication and Aspects of Nonverbal Expressions. / 영미어문학 / 한국영미어문학회 (81) : 225~249

[journal] 조광익 / 2002 / Disciplinary Power and Tourism: Foucault’s Genealogical Approach / 관광학연구 / 한국관광학회 26(3) : 255~278

[book] 조일제 / 1999 / 한국과 세계를 있는 문화소통 / 한국문화사

[journal] Agorni, M / 2012 / Tourism communication : The translator’s responsibility in the translation of cultural difference / Pasos : Revista de Turismoy Patrimonio Cultural 10(4) : 5~11

[journal] Anderson, E / 1989 / Determinants of continuity in conventional industrial channel dyads / Marketing Science 8(4) : 310~323

[journal] Britton, S / 1992 / Review of Urry, J., The tourist gaze : Leisure and travel in contemporary societies / Progress in Geography 16(3) : 496~468

[journal] Buchanan, I / 1997 / With my swag upon my shoulder : A comprehensive study of international backpackers to Australia / Bureau of Tourism Research 24 : 47~

[book] Buddhabhumbhitak, K / 2010 / Tourism and visual culture : Theories and concepts / CAB

[web] / 2014 / Business Dictionary / http://www.businessdictionary.com

[journal] Cheong, S / 2000 / Power and tourism : A Foucauldian observation / Annals of Tourism Research 27(2) : 371~390

[journal] Cloke, P / 1998 / Cracking the canyon with the awesome foursome : Representations of adventure tourism in New Zealand / Environment and planning D : Society and Space 16(2) : 185~218

[book] Creswell, J / 2013 / Research design : Qualitative, quantitative, and mixed methods approaches / Sage publications

[journal] Dann, G / 1996 / The language of tourism : A sociolinguistic perspective / Cab International Publication 27(4) : 926~945

[book] Denzin, N / 1989 / The research act : A theoretical introduction to sociological methods / Prentice-Hall, Inc

[journal] Desforges, L / 2000 / Traveling the world : Identity and travel biography / Annals of Tourism Research 27(4) : 926~945

[book] Ekman, P / 1972 / Emotion in the human face: Guide-lines for research and an integration of findings:Guidelines for research and an integration of findings / Pergamon

[book] Fairclough, N / 2001 / Language and power / Longman

[journal] Fujiwara, K / 2003 / Interpersonal conflict, social support, and burnout among home care workers in Japan / Journal of Occupational Health 45(5) : 313~320

[book] Goldhaber, M / 1982 / Organizational communication / Brown

[journal] Goossens, C / 2000 / Tourism information and pleasure motivation / Annals of Tourism Research 27(2) : 301~321

[book] Goulding, C / 2002 / Grounded theory : A practical guide for management, business and market researchers / Sage

[book] Grice, H / 1991 / Studies in the way of words / Harvard University Press

[book] Gudykunst, W / 2004 / Bridging differences : Effective intergroup communication / Sage

[journal] Hamilton-Smith, E / 1991 / Review of Urry, J., The tourist gaze : Leisure and travel in contemporary societies / Australian and New Zealand Journal of Sociology 27(2) : 257~259

[book] Harrison, D / 2011 / International tourism : Cultures and behavior / Elsevier

[book] Hornstein, N / 1985 / Explanation in linguistics : The logical problem of language acquisition / Longman

[book] Jain, N / 1981 / Understanding intercultural communication / Wadsworth

[journal] Joseph, C / 2001 / Mediated resistance : Tourism and the host community / Annals of Tourism Research 28(4) : 998~1009

[journal] Kiełbasiewicz-Drozdowska, I / 2006 / The role of intercultural communication in tourism and recreation / Studies in Physical Culture & Tourism 13(2) : 75~85

[book] Krauss, R / 2006 / The hand bood of conflict resolution / Jossey-Bass : 144~157

[journal] Larsen, J / 2011 / Gazing and performing / Environment and Planning D : Society and Space 29(6) : 1110~1125

[journal] Lakey, B / 1994 / Negative social interactions : Assessment and relations to social support, cognition, and psychological distress / Journal of Social and Clinical Psychology 13(1) : 42~62

[book] Lincoln, Y / 1985 / Naturalistic inquiry / Sage Publications, Inc

[journal] MacCannell, D / 2001 / Tourist agency / Tourist Studies 1(1) : 23~37

[journal] Maoz, D / 2006 / The mutual gaze / Annals of Tourism Research 33(1) : 221~239

[journal] Mohr, J / 1996 / Collaborative communication in interfirm relationships : Moderating effects of integration and control / The Journal of Marketing 60(3) : 103~115

[journal] Morgan, R / 1994 / The commitment-trust theory of relationship marketing / The Journal of Marketing 58(3) : 20~38

[journal] Perkins, H / 2000 / Gazing or performing? / International Sociology 16(2) : 185~204

[journal] Reis, H / 1988 / Intimacy as an interpersonal process / Handbook of Personal Relationships 24(3) : 367~389

[book] Rojek, C / 1995 / Decentring leisure : Rethinking leisure theory / Sage

[journal] Scherer, K / 2003 / Vocal communication of emotion : A review of research paradigms / Speech Communication 40(1) : 227~256

[journal] Searle, J / 1989 / How performatives work / Linguistics and Philosophy 12(5) : 535~558

[other] Searle, J / 1975 / Indirect speech acts / Technische Universiteit Delft

[journal] Sharma, N / 1999 / The impact of communication effectiveness and service quality on relationship commitment in consumer, professional services / Journal of Services Marketing 13(2) : 151~170

[book] Sillars, A / 1994 / Strategic interpersonal communication / Psychology Press

[journal] Spiggle, S / 1994 / Analysis and interpretation of qualitative data in consumer research / Journal of Consumer Research 21(3) : 491~503

[book] Strauss, A / 1998 / Basics of qualitative research : Procedures and techniques for developing grounded theory / SAGE Publications

[journal] Suddaby, R / 2006 / From the editors : What grounded theory is not / Academy of Management Journal 49(4) : 633~642

[book] Urry, J / 1990 / The tourist gaze / Sage

[journal] Veijola, S / 1994 / The body in tourism. Theory / Culture and Society 6(1) : 125~151

[book] West, R / 2013 / Introducing communication theory: Analysis and application / McGraw-Hill Education

[journal] White, N / 2009 / The comfort of strangers : Tourists in the Australian outback / International Journal of Tourism Research 11(2) : 143~153

KJCKorea
Journal Central

Journal of Tourism Sciences 2023 KCI Impact Factor : 2.7

The Process of Solving Difficulties in Linguistic Communication During an Overseas Trip: A Grounded Theory Approach

ABSTRACT

KEYWORDS

Citation status

* References for papers published after 2023 are currently being built.

Journal of Tourism Sciences 2023 KCI Impact Factor : 2.7

The Process of Solving Difficulties in Linguistic Communication During an Overseas Trip: A Grounded Theory Approach

ABSTRACT

KEYWORDS

Statistics

Tools

Issue List

Citation status

KCI Citation Counts (7)

REFERENCES (73) * References for papers published after 2023 are currently being built.

Search PDF

Citation

* References for papers published after 2023 are currently being built.