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The Process of Solving Difficulties in Linguistic Communication During an Overseas Trip: A Grounded Theory Approach

박세영 1 Lee, Won Seok 1 Han, Ju Hyoung 1

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ABSTRACT

The purpose of this study is to understand the overseas traveler process for solving difficulties in linguistic communication with local people. In-depth semi-structured interviews were conducted with 11 participants who had experienced difficulties in linguistic communication during an overseas trip. Study participants experienced 'the power of language in a linguistically constrained situation' and 'frustration due to the limitations of linguistic communication' as a central phenomenon. However, these difficulties were resolved by finding out how to communicate with local people, by trying to keep communicating with each other, and by adapting to cultural differences. Through these actions and reactions, travelers overcame their prejudice concerning local people, experienced positive personal changes and discovered deeper meaning in their trip. The results of this study imply that it is possible to build relationships with travelers and local people despite language differences. Furthermore, the results also suggest a need for communication improvements since service based on interaction is necessary to solve the difficulties of communication. Therefore, future study conducted in travel and linguistic communication reflecting various views of travel is recommended.

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