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The Influence of Proactive Personality on Job Crafting and Organizational Outcomes for Hotel Employees in Seoul

Chae Sin Suk 1

1인하공업전문대학

Excellent Accredited

ABSTRACT

The purpose of this study was to investigate proactive personality and job crafting as it was perceived by hotel room and food and beverage department employees and to examine the effects of perceived job engagement, job satisfaction, and job burnout. Data were collected from room and food and beverage department employees at 15 five-star hotels in Seoul. A total of 287 samples were used for frequency analysis, confirmatory factor analysis, and discriminant validity analysis using the statistical packages of SPSS (18.0) and AMOS (18.0). The results of the analysis showed that proactive personality had a significant effect on job crafting, while job engagement, job satisfaction, and job burnout did not. The results also indicated that job crafting had a significant effect on job engagement, job satisfaction, and job burnout. The results of the mediation effect analysis showed that job crafting had a significant effect between proactive personality and organizational outcomes. Practical implications and limitations of the study are discussed within.

Citation status

* References for papers published after 2022 are currently being built.

This paper was written with support from the National Research Foundation of Korea.