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@article{ART002372410},
author={Kyoung-Joo, Lee and Yoo MinSeok and Kim, Su-Gyeong},
title={Internal Training, Organizational Learning Culture, and Innovative Information Systems(IS) Use of Hotel Front Office Employees: Mediation Effect of Self-learning},
journal={Journal of Tourism Sciences},
issn={1226-0533},
year={2018},
volume={42},
number={7},
pages={85-103},
doi={10.17086/JTS.2018.42.7.85.103}

TY - JOUR
AU - Kyoung-Joo, Lee
AU - Yoo MinSeok
AU - Kim, Su-Gyeong
TI - Internal Training, Organizational Learning Culture, and Innovative Information Systems(IS) Use of Hotel Front Office Employees: Mediation Effect of Self-learning
JO - Journal of Tourism Sciences
PY - 2018
VL - 42
IS - 7
PB - The Tourism Sciences Society Of Korea
SP - 85
EP - 103
SN - 1226-0533
AB - Early expectations of information systems (IS) potential related to the performance and competitive advantage of hotels have contrasted with the realization of that potential. To address this gap, the majority of existing literature has focused on predictors of individual employees’ IS adoption in the early implementation stage. However, the development of IS has moved from the early adoption stage to the mandated use stage where individual employees are required to use the systems and to utilize a variety of usage patterns. This research focused on innovative IS use and tried to explain its predictors. Based on a PLS-SEM analysis of a survey of 189 front office employees in 17 hotels in Korea, this study analyzed the positive influence of both formal internal IS training and informal organizational learning culture on innovative IS use. Furthermore, this research proposed and analyzed the mediating effect of front office employees’ self-learning behavior in order to elucidate the path of how the organizational variables affected innovative IS usage.
KW - Innovative information systems use;Internal training;Organizational learning culture;Self-learning
DO - 10.17086/JTS.2018.42.7.85.103
ER -

Kyoung-Joo, Lee, Yoo MinSeok and Kim, Su-Gyeong. (2018). Internal Training, Organizational Learning Culture, and Innovative Information Systems(IS) Use of Hotel Front Office Employees: Mediation Effect of Self-learning. Journal of Tourism Sciences, 42(7), 85-103.

Kyoung-Joo, Lee, Yoo MinSeok and Kim, Su-Gyeong. 2018, "Internal Training, Organizational Learning Culture, and Innovative Information Systems(IS) Use of Hotel Front Office Employees: Mediation Effect of Self-learning", Journal of Tourism Sciences, vol.42, no.7 pp.85-103. Available from: doi:10.17086/JTS.2018.42.7.85.103

Kyoung-Joo, Lee, Yoo MinSeok, Kim, Su-Gyeong "Internal Training, Organizational Learning Culture, and Innovative Information Systems(IS) Use of Hotel Front Office Employees: Mediation Effect of Self-learning" Journal of Tourism Sciences 42.7 pp.85-103 (2018) : 85.

Kyoung-Joo, Lee, Yoo MinSeok, Kim, Su-Gyeong. Internal Training, Organizational Learning Culture, and Innovative Information Systems(IS) Use of Hotel Front Office Employees: Mediation Effect of Self-learning. 2018; 42(7), 85-103. Available from: doi:10.17086/JTS.2018.42.7.85.103

Kyoung-Joo, Lee, Yoo MinSeok and Kim, Su-Gyeong. "Internal Training, Organizational Learning Culture, and Innovative Information Systems(IS) Use of Hotel Front Office Employees: Mediation Effect of Self-learning" Journal of Tourism Sciences 42, no.7 (2018) : 85-103.doi: 10.17086/JTS.2018.42.7.85.103

Kyoung-Joo, Lee; Yoo MinSeok; Kim, Su-Gyeong. Internal Training, Organizational Learning Culture, and Innovative Information Systems(IS) Use of Hotel Front Office Employees: Mediation Effect of Self-learning. Journal of Tourism Sciences, 42(7), 85-103. doi: 10.17086/JTS.2018.42.7.85.103

Kyoung-Joo, Lee; Yoo MinSeok; Kim, Su-Gyeong. Internal Training, Organizational Learning Culture, and Innovative Information Systems(IS) Use of Hotel Front Office Employees: Mediation Effect of Self-learning. Journal of Tourism Sciences. 2018; 42(7) 85-103. doi: 10.17086/JTS.2018.42.7.85.103

Kyoung-Joo, Lee, Yoo MinSeok, Kim, Su-Gyeong. Internal Training, Organizational Learning Culture, and Innovative Information Systems(IS) Use of Hotel Front Office Employees: Mediation Effect of Self-learning. 2018; 42(7), 85-103. Available from: doi:10.17086/JTS.2018.42.7.85.103

Kyoung-Joo, Lee, Yoo MinSeok and Kim, Su-Gyeong. "Internal Training, Organizational Learning Culture, and Innovative Information Systems(IS) Use of Hotel Front Office Employees: Mediation Effect of Self-learning" Journal of Tourism Sciences 42, no.7 (2018) : 85-103.doi: 10.17086/JTS.2018.42.7.85.103