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@article{ART002520113},
author={Seohee Chang},
title={Cross-Cultural Perspectives on the Experience Economy},
journal={Journal of Tourism Sciences},
issn={1226-0533},
year={2019},
volume={43},
number={8},
pages={31-48},
doi={10.17086/JTS.2019.43.8.31.48}

TY - JOUR
AU - Seohee Chang
TI - Cross-Cultural Perspectives on the Experience Economy
JO - Journal of Tourism Sciences
PY - 2019
VL - 43
IS - 8
PB - The Tourism Sciences Society Of Korea
SP - 31
EP - 48
SN - 1226-0533
AB - Pine and Gilmore suggested that industry revenue proportionally increases according to consumers' pleasure associated with their experience, which is rooted in the theory of experienced utility, assuming an irrational and emotional decision-maker. To empirically study the aforementioned assumption, Chang, in a series of studies, mea31 48sured the monetary values of tangible and intangible hospitality and tourism products perceived by consumers. However, the findings of her studies were different from what Pine and Gilmore assumed in the experience economy, revealing that the monetary value of the service economy was greater than that of the experience economy. Nevertheless, the results showed that the perceived loss value of the experience economy was greater than its gain value. In addition, there were some variations in the loss and gain values of the experience economy by regional cultures. Therefore, to explore the likelihood of cultural differences influencing the experience economy, this study established a framework (collectivism vs. individualism, context-related vs. context-free, and prevention-oriented vs. promotion-oriented) for a cross-cultural comparison of the experience economy. The experience economy was discussed in the hospitality and tourism context by using the framework. It is expected that this conceptual paper will contribute to developing future empirical studies.
KW - Experienced utility;Experience economy;Collectivism and individualism;Context-related and context-free;Prevention-oriented and promotion-oriented
DO - 10.17086/JTS.2019.43.8.31.48
ER -

Seohee Chang. (2019). Cross-Cultural Perspectives on the Experience Economy. Journal of Tourism Sciences, 43(8), 31-48.

Seohee Chang. 2019, "Cross-Cultural Perspectives on the Experience Economy", Journal of Tourism Sciences, vol.43, no.8 pp.31-48. Available from: doi:10.17086/JTS.2019.43.8.31.48

Seohee Chang "Cross-Cultural Perspectives on the Experience Economy" Journal of Tourism Sciences 43.8 pp.31-48 (2019) : 31.

Seohee Chang. Cross-Cultural Perspectives on the Experience Economy. 2019; 43(8), 31-48. Available from: doi:10.17086/JTS.2019.43.8.31.48

Seohee Chang. "Cross-Cultural Perspectives on the Experience Economy" Journal of Tourism Sciences 43, no.8 (2019) : 31-48.doi: 10.17086/JTS.2019.43.8.31.48

Seohee Chang. Cross-Cultural Perspectives on the Experience Economy. Journal of Tourism Sciences, 43(8), 31-48. doi: 10.17086/JTS.2019.43.8.31.48

Seohee Chang. Cross-Cultural Perspectives on the Experience Economy. Journal of Tourism Sciences. 2019; 43(8) 31-48. doi: 10.17086/JTS.2019.43.8.31.48

Seohee Chang. Cross-Cultural Perspectives on the Experience Economy. 2019; 43(8), 31-48. Available from: doi:10.17086/JTS.2019.43.8.31.48

Seohee Chang. "Cross-Cultural Perspectives on the Experience Economy" Journal of Tourism Sciences 43, no.8 (2019) : 31-48.doi: 10.17086/JTS.2019.43.8.31.48