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The Moderating Effect of Career Service Quality on the Relationship Among Occupational Personality Types, Work Values, Career Satisfaction, and Career Aspiration

  • Journal of Tourism Sciences
  • Abbr : JTS
  • 2020, 44(1), pp.157-177
  • DOI : 10.17086/JTS.2020.44.1.157.177
  • Publisher : The Tourism Sciences Society Of Korea
  • Research Area : Social Science > Tourism
  • Received : September 17, 2019
  • Accepted : December 14, 2019
  • Published : January 1, 2020

CHOI KYUWHAN 1 JUNG HO KYUN 1

1동아대학교

Excellent Accredited

ABSTRACT

The purpose of this study was to investigate the relationship among occupational personality types, work values, career satisfaction, career service quality, and career aspiration. The empirical analysis revealed that, first, enterprising, artistic, social, and realistic types of occupational personalities had a significant effect on intrinsic work value. Second, the conventional type had a significant effect on extrinsic work value, while investigative and realistic types were negatively associated with extrinsic work value. Third, enterprising, investigative, social, and realistic types of personalities had an impact on career satisfaction. In addition, intrinsic work value played a positive role in increasing career satisfaction, while extrinsic work value did not. Furthermore, a hierarchical multiple regression analysis showed a moderating effect of career service quality on the relationship between career satisfaction and career aspiration. Therefore, establishing an effective curriculum and career support service are suggested to develop students’ interests, aptitudes, and abilities in tourism.

Citation status

* References for papers published after 2023 are currently being built.

This paper was written with support from the National Research Foundation of Korea.