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The Effect of Public Sector Employees’ Job Characteristics on Innovation Behavior: Mediation by Public Service Motivation and Work Engagement

  • Global Creative Leader: Education & Learning
  • Abbr : GCL
  • 2020, 10(2), pp.23-46
  • DOI : 10.34226/gcl.2020.10.2.23
  • Publisher : Research Institute for Gifted & Talented Education, Soongsil University
  • Research Area : Social Science > Education
  • Received : May 9, 2020
  • Accepted : May 25, 2020
  • Published : June 30, 2020

Hee-won Park 1 Song, Hae Deok 1

1중앙대학교

Accredited

ABSTRACT

The purpose of this study is to examine how the job characteristics perceived by employees of public institutions affect their Innovation Behavior. It also explored whether PSM (public service motivation) and WE (work engagement) had a mediating effect in the structural relationship. The perceived job characteristics were divided into Social Worth and Social Effect from the perspective of social exchange theory. For this study, the data collected from 495 employees of public institutions in South Korea were analyzed using the structural equation model. Findings have shown that perceived Social Worth did not have a significant effect on innovation behavior. On the other hand, perceived Social Effect had a positive impact on PSM, WE and IB. It has also been shown that innovation behavior is reinforced by PSM and WE when employees perceive the strong influence of their duties through inter-exchange relations with policy beneficiaries. Therefore, experience in identifying job influence is important to induce innovative behavior of workers at public institutions. Based on the findings, it was suggested that prosocial job characteristics should be considered in order to promote innovative behavior of employees at public institutions.

Citation status

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This paper was written with support from the National Research Foundation of Korea.