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Software-as-a-Service in Providing Quality Services in Cost-effective Way in E-government

  • Journal of Knowledge Information Technology and Systems
  • Abbr : JKITS
  • 2011, 6(2), pp.69-81
  • Publisher : Korea Knowledge Information Technology Society
  • Research Area : Interdisciplinary Studies > Interdisciplinary Research
  • Published : April 30, 2011

Manish Pokharel 1 Sok Chuob 1 Jong Sou Park 1

1한국항공대학교

Candidate

ABSTRACT

he quality service with the fewer price is only one way to satisfy the citizen in e-government system. So far, the quality depends upon the money like “Better quality if better money”. Most of the services are compromised due to financial constraints. The unpredictable financial structures are always hurdles in providing quality service. E-government could not escape from such unpredictable financial structure especially in global economic crisis. In 2008-2009, entire world was under the shadow of economic crisis and till today many countries have not recovered yet. Like other project, e-government related projects are also deeply affected by the crisis. It has given a lesson to the policy makers and stakeholders to think seriously in this regards of sustainability in spite of economic crisis. We use Software-as-a-Service to provide quality service in a minimum affordable cost in this paper. At the end of this paper, we set up the cloud environment and perform the experiment on it.

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