@article{ART002000152},
author={류시무 and DongSooKim and Hee Wan Kim},
title={An ERP Operation Audit Model Based on IT Infrastructure Library},
journal={Journal of Knowledge Information Technology and Systems},
issn={1975-7700},
year={2015},
volume={10},
number={3},
pages={291-303}
TY - JOUR
AU - 류시무
AU - DongSooKim
AU - Hee Wan Kim
TI - An ERP Operation Audit Model Based on IT Infrastructure Library
JO - Journal of Knowledge Information Technology and Systems
PY - 2015
VL - 10
IS - 3
PB - Korea Knowledge Information Technology Society
SP - 291
EP - 303
SN - 1975-7700
AB - ITIL, formerly known as the Information Technology Infrastructure Library, is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. Recently, ERP(Enterprise Resource Planning) system has received biggest attention from local corporations as a management innovation tool of enterprise. However, companies are rebuilding the ERP system for management innovation as the increasing complexity of information systems. We suggest the check items of package information system according to the needs of recent operation audits. In this paper, we analyzed the system operation and maintenance guidelines of the NIA(National Information Society Agency) and COBIT in the operating environment based on ITIL(IT Infrastructure Library), and proposed the check items required for the operation audits. In addition, we was categorized the check items as continuous service improvement, service strategy, service design, service transition, and service operations for the ITIL service life cycle. Moreover, the proposed check items were verified for its suitability by the professionals’survey.
KW - ERP;COBIT;ITIL;Operation Audit;Check items
DO -
UR -
ER -
류시무, DongSooKim and Hee Wan Kim. (2015). An ERP Operation Audit Model Based on IT Infrastructure Library. Journal of Knowledge Information Technology and Systems, 10(3), 291-303.
류시무, DongSooKim and Hee Wan Kim. 2015, "An ERP Operation Audit Model Based on IT Infrastructure Library", Journal of Knowledge Information Technology and Systems, vol.10, no.3 pp.291-303.
류시무, DongSooKim, Hee Wan Kim "An ERP Operation Audit Model Based on IT Infrastructure Library" Journal of Knowledge Information Technology and Systems 10.3 pp.291-303 (2015) : 291.
류시무, DongSooKim, Hee Wan Kim. An ERP Operation Audit Model Based on IT Infrastructure Library. 2015; 10(3), 291-303.
류시무, DongSooKim and Hee Wan Kim. "An ERP Operation Audit Model Based on IT Infrastructure Library" Journal of Knowledge Information Technology and Systems 10, no.3 (2015) : 291-303.
류시무; DongSooKim; Hee Wan Kim. An ERP Operation Audit Model Based on IT Infrastructure Library. Journal of Knowledge Information Technology and Systems, 10(3), 291-303.
류시무; DongSooKim; Hee Wan Kim. An ERP Operation Audit Model Based on IT Infrastructure Library. Journal of Knowledge Information Technology and Systems. 2015; 10(3) 291-303.
류시무, DongSooKim, Hee Wan Kim. An ERP Operation Audit Model Based on IT Infrastructure Library. 2015; 10(3), 291-303.
류시무, DongSooKim and Hee Wan Kim. "An ERP Operation Audit Model Based on IT Infrastructure Library" Journal of Knowledge Information Technology and Systems 10, no.3 (2015) : 291-303.