Research on Application Cases of Artificial Intelligence and Information Technology in Public Service Area (공공서비스 분야 지능정보기술 도입방안 연구)

Jin-Young Kim (김진영); Hyo-Jung Moon (문효정); Na-Young Kim (김나영); Cheol-Soon Park (박철순)

doi:10.34163/jkits.2018.13.3.007

Research on Application Cases of Artificial Intelligence and Information Technology in Public Service Area

Journal of Knowledge Information Technology and Systems
Abbr : JKITS
2018, 13(3), pp.359-371
DOI : 10.34163/jkits.2018.13.3.007
Publisher : Korea Knowledge Information Technology Society
Research Area : Interdisciplinary Studies > Interdisciplinary Research
Published : June 30, 2018

Jin-Young Kim ¹, Hyo-Jung Moon ¹, Na-Young Kim ¹, Cheol-Soon Park ¹

¹한국정보통신기술협회

Accredited

ABSTRACT

“Artificial intelligence and information technology” is a key technical factor and power driving the fourth industrial revolution, and it is becoming very important as universal technology that is easy to apply to all industries. In the US and Germany, various policies and projects have already been implemented at the government level to research and disseminate intelligent information technology. In line with Korean government policy, this study aims to identify strategies for early introduction of artificial intelligence and information technology in the public service sector and to develop strategies for the government to continue to spread intelligent information technology to the private sector. In order to investigate cases of domestic and foreign intelligent information technology adoption, public service sectors were classified and cases were surveyed focusing on seven public service areas: disaster safety, environmental weather, public administration, traffic transportation, police security, health care, and social welfare. We have focused on the cases that have been applied or tried in the last 3 years and tried to reflect the trend of the times as much as possible and we surveyed about 260 domestic and overseas cases. Based on this, 10 ways to introduce intelligent information technology in public service area are suggested.

KEYWORDS

Artificial intelligence and information technology, Internet of things, Cloud computing, Big data, Mobile, Drone, Public service area

Citation status

* References for papers published after 2023 are currently being built.

[report] W. T. Kim / 2014 / Technology trends of smartAmerica challenge / ETRI : 74~80

[report] / 2017 / Industry 4.0 related issues analysis and international cooperation trends / KIAT : 2~6

[journal] H. O. Choi / 2017 / Japan's 4th industrial revolution policy and implications / STEPI 30 : 9~14

[report] B. K. Yu / 2016 / The actual status and policy direction of Japan's fourth industrial revolution / KIET : 21~24

[report] J. S. Jung / 2016 / Singapore's 4th industrial revolution response and strategy / NIA : 5~13

[other] / 2016 / Intelligent information technology mid-long term comprehensive measures / MIST

[other] / 2017 / The 4th Industrial Revolution Response Plan / People Centered

[report] Y. I. Kim / 2017 / A study on the usage of defense artificial intelligence / KCSI

[report] J. S. Lim / 2016 / The establishment of IoT master plan on disaster-safety / NDMI : 101~166

[confproc] K. C. Jung / 2016 / A study of autonomous transportation ecosystem based on artificial intelligence / Proceedings of Symposium of the Korean Institute of communications and Information Sciences / IITP : 802~803

[report] D. S. Chun / 2017 / A study on the role of the government sector in the introduction of successful intelligence information administration / Korean Operations Research And Management Society : 2415~2422

[report] D. W. Kim / 2017 / Big data policy and research trends in public safety area / The Korean Association For Public Administration : 3044~3069

[report] J. A. Lee / 2016 / Japanese society 5.0 strategy and AI policy / NIA : 5~

[report] J. H. Jang / 2016 / 'ChatBot' service based on artificial intelligence / NIA : 4~14

[report] H. S. Jeon / 2016 / IoT application example in domestic and foreign public sector / IITP : 1~10

[report] Y. A. Kim / 2017 / Ten promising technologies to cope with pollution / KISTEP : 31~43

[report] M. Y. Yun / 2012 / Big data global 10 best practices / NIA : 6~41

[report] B. J. Seo / 2017 / The 4th industrial revolution and the intelligent information society's policy tasks 100 / NIA : 22~115

[journal] I. A. Kim / 2016 / Trends and implications of domestic and foreign climate change policy for the intelligent information age / NIA 8 : 31~39

[report] S. W. Son / 2016 / Research and analysis of environmental disaster response technology and research trend using drones / KEI : 40~71

[web] / 2017 / Evolving Artificial Intelligence (AI)Construction Technology / https://www.thedailypost.kr/news/55013

[web] / 2017 / Tweets about earthquakes as they happen / http://eqbot.com/

[report] B. S. Lee / 2015 / Research Report on Utilization of Unmanned Aircraft in Disaster Safety Field / CAMTIC : 37~

[journal] B. K. Kim / 2016 / Successful strategy of smart products that incorporate overseas IoT technology / KITA 8 : 5~

[report] / 2016 / Intelligence information technology to prepare a new future / NIA : 93~94

[web] ITKC / 2017 / Automatic translation system based on artificial intelligence / https://www.nia.or.kr/site/nia_kor/ex/bbs/View.do?cbIdx=90549&bcIdx=19305

[report] H. S. Jeon / 2016 / IoT application example in domestic and foreign public sector / ETRI : 4~

KJCKorea
Journal Central

Journal of Knowledge Information Technology and Systems 2023 KCI Impact Factor : 0.89

Research on Application Cases of Artificial Intelligence and Information Technology in Public Service Area

ABSTRACT

KEYWORDS

Citation status

* References for papers published after 2023 are currently being built.

Journal of Knowledge Information Technology and Systems 2023 KCI Impact Factor : 0.89

Research on Application Cases of Artificial Intelligence and Information Technology in Public Service Area

ABSTRACT

KEYWORDS

Statistics

Tools

Issue List

Citation status

KCI Citation Counts (4)

REFERENCES (27) * References for papers published after 2023 are currently being built.

Search PDF

Citation

* References for papers published after 2023 are currently being built.