@article{ART001591393},
author={이경인 and Yoon, Ji-Hwan},
title={Comparative Analysis on Selection Attributes of Dealers Depending on Flight Ticket Distribution Channel Alteration and Travel Behavior},
journal={Journal of Tourism Sciences},
issn={1226-0533},
year={2011},
volume={35},
number={8},
pages={345-365}
TY - JOUR
AU - 이경인
AU - Yoon, Ji-Hwan
TI - Comparative Analysis on Selection Attributes of Dealers Depending on Flight Ticket Distribution Channel Alteration and Travel Behavior
JO - Journal of Tourism Sciences
PY - 2011
VL - 35
IS - 8
PB - The Tourism Sciences Society Of Korea
SP - 345
EP - 365
SN - 1226-0533
AB - The intense competitive environment which appeared after the eased regulations of the aviation industry made airlines to seek for a method to reduce the flight distribution cost. As a result, the airline industry has changed its major sales distribution channel to a direct sales through one's web site instead of previous indirect sales through travel agency in order to arrange long-term relationships with consumers. This study devised a counter plan for travel agencies by recognizing changes in flight distribution channel and important characteristics that consumers consider when they buy flight tickets. Frequency analysis, factor analysis, t-test, and ANOVA test were performed using 1,730 valid samples that were collected by web pages of travel agencies. The result of this study showed that consumers recognized portal sites as more important distribution channel than travel agencies when they bought flight tickets, while they recognized travel agencies before airline companies for flight ticket dealers. Results from this study suggest that strengthened specialty of travel agencies is needed to differentiate from online portal sites.
KW - Flight-ticket distribution channels;Zero commission;Travel behavior;CRS-Computerized reservation system;GDS-Global distribution system
DO -
UR -
ER -
이경인 and Yoon, Ji-Hwan. (2011). Comparative Analysis on Selection Attributes of Dealers Depending on Flight Ticket Distribution Channel Alteration and Travel Behavior. Journal of Tourism Sciences, 35(8), 345-365.
이경인 and Yoon, Ji-Hwan. 2011, "Comparative Analysis on Selection Attributes of Dealers Depending on Flight Ticket Distribution Channel Alteration and Travel Behavior", Journal of Tourism Sciences, vol.35, no.8 pp.345-365.
이경인, Yoon, Ji-Hwan "Comparative Analysis on Selection Attributes of Dealers Depending on Flight Ticket Distribution Channel Alteration and Travel Behavior" Journal of Tourism Sciences 35.8 pp.345-365 (2011) : 345.
이경인, Yoon, Ji-Hwan. Comparative Analysis on Selection Attributes of Dealers Depending on Flight Ticket Distribution Channel Alteration and Travel Behavior. 2011; 35(8), 345-365.
이경인 and Yoon, Ji-Hwan. "Comparative Analysis on Selection Attributes of Dealers Depending on Flight Ticket Distribution Channel Alteration and Travel Behavior" Journal of Tourism Sciences 35, no.8 (2011) : 345-365.
이경인; Yoon, Ji-Hwan. Comparative Analysis on Selection Attributes of Dealers Depending on Flight Ticket Distribution Channel Alteration and Travel Behavior. Journal of Tourism Sciences, 35(8), 345-365.
이경인; Yoon, Ji-Hwan. Comparative Analysis on Selection Attributes of Dealers Depending on Flight Ticket Distribution Channel Alteration and Travel Behavior. Journal of Tourism Sciences. 2011; 35(8) 345-365.
이경인, Yoon, Ji-Hwan. Comparative Analysis on Selection Attributes of Dealers Depending on Flight Ticket Distribution Channel Alteration and Travel Behavior. 2011; 35(8), 345-365.
이경인 and Yoon, Ji-Hwan. "Comparative Analysis on Selection Attributes of Dealers Depending on Flight Ticket Distribution Channel Alteration and Travel Behavior" Journal of Tourism Sciences 35, no.8 (2011) : 345-365.