Effects of Work Environment in MICE Organizations on Creativity of Its Employees (MICE 기업 조직내 직무환경이 종사자의 창의성에 미치는 영향-측정 척도 KEYS를 중심으로-)

Lee, Pam (이팜); Kim, Chul-Won (김철원); Lee, Tae-Sook (이태숙)

Effects of Work Environment in MICE Organizations on Creativity of Its Employees

Journal of Tourism Sciences
Abbr : JTS
2014, 38(10), pp.221~244
Publisher : The Tourism Sciences Society Of Korea
Research Area : Social Science > Tourism

Lee, Pam ¹, Kim, Chul-Won ², Lee, Tae-Sook ³

¹경희대학교 관광대학원
²경희대학교
³순천제일대학교

Accredited

ABSTRACT

The purpose of this study is to investigate various factors of work environment that effects creativity of individual employees in MICE industry. This study was conducted based on renowned scholar Amabile’s “Component Model of Creativity” and KEYS, an instrument that assesses intra- organizational environmental factors that influence organizational work environment. The integrated approach was conducted by examining the relationship between external and internal factors and how these two factors influence on individual’s creativity. As a result, “freedom” was found to be the only factor that effects creativity among the 8 environmental factors, whereas “freedom”, “challenging work”, and “workload pressure” effect individual internal characteristics. Meanwhile, the result shows that individual internal characteristics effects creativity. These results suggest that the expression of creativity of the employees at MICE is related to individual internal characteristics and other factors rather than to work environment unlike the employees in other industries.

KEYWORDS

Creativity, Work environment, Internal characteristics, Meeting, Incentives, Convention, Exhibition

Citation status

* References for papers published after 2024 are currently being built.

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Journal of Tourism Sciences 2024 KCI Impact Factor : 2.26