@article{ART001978383},
author={Euiseon Jeong and 김선일 and Jeong, Soo-Ryun},
title={The Effects of Hotel Employee's Efficacy of Image-Making on Job Satisfaction and Organizational Commitment: Focused on Five-Star Deluxe Hotel Employees in Gangwon Province},
journal={Journal of Tourism Sciences},
issn={1226-0533},
year={2015},
volume={39},
number={3},
pages={75-91},
doi={10.170861/JTS.2015.39.1.75}
TY - JOUR
AU - Euiseon Jeong
AU - 김선일
AU - Jeong, Soo-Ryun
TI - The Effects of Hotel Employee's Efficacy of Image-Making on Job Satisfaction and Organizational Commitment: Focused on Five-Star Deluxe Hotel Employees in Gangwon Province
JO - Journal of Tourism Sciences
PY - 2015
VL - 39
IS - 3
PB - The Tourism Sciences Society Of Korea
SP - 75
EP - 91
SN - 1226-0533
AB - Most of preceding researches were focused on the images acknowledged by hotel customers however, this research focused on the efficiency of image making from hotel employee's point of view who is the one providing the service. This research is to find out the efficiency of image making which can improve employees' satisfaction as well as organizational commitment by analyzing the relationships between internal and external efficiency of social image making acknowledged by hotel employee and job satisfaction as well as organizational commitment. The factor that influences job satisfaction of hotel employees is the efficiency of external image making while it is internal image making that has much influences on organizational commitment. Therefore, it is mandatorily required to conduct image making training to improve external self esteem and desirable internal image to increase organizational commitment of hotel employees. It is very important to establish the efficiency of image making and develop it for internally and externally well-balanced hotel employees and this requires lots of times and efforts. Hence, searching for solutions to improve job satisfaction in the short term and providing the environment to improve the efficiency of image making in the long term are required considering the characteristics of efficiency of image making.
KW - Image making;Internal iimage;External image;Social image;Job satisfaction;Organizational commitment
DO - 10.170861/JTS.2015.39.1.75
ER -
Euiseon Jeong, 김선일 and Jeong, Soo-Ryun. (2015). The Effects of Hotel Employee's Efficacy of Image-Making on Job Satisfaction and Organizational Commitment: Focused on Five-Star Deluxe Hotel Employees in Gangwon Province. Journal of Tourism Sciences, 39(3), 75-91.
Euiseon Jeong, 김선일 and Jeong, Soo-Ryun. 2015, "The Effects of Hotel Employee's Efficacy of Image-Making on Job Satisfaction and Organizational Commitment: Focused on Five-Star Deluxe Hotel Employees in Gangwon Province", Journal of Tourism Sciences, vol.39, no.3 pp.75-91. Available from: doi:10.170861/JTS.2015.39.1.75
Euiseon Jeong, 김선일, Jeong, Soo-Ryun "The Effects of Hotel Employee's Efficacy of Image-Making on Job Satisfaction and Organizational Commitment: Focused on Five-Star Deluxe Hotel Employees in Gangwon Province" Journal of Tourism Sciences 39.3 pp.75-91 (2015) : 75.
Euiseon Jeong, 김선일, Jeong, Soo-Ryun. The Effects of Hotel Employee's Efficacy of Image-Making on Job Satisfaction and Organizational Commitment: Focused on Five-Star Deluxe Hotel Employees in Gangwon Province. 2015; 39(3), 75-91. Available from: doi:10.170861/JTS.2015.39.1.75
Euiseon Jeong, 김선일 and Jeong, Soo-Ryun. "The Effects of Hotel Employee's Efficacy of Image-Making on Job Satisfaction and Organizational Commitment: Focused on Five-Star Deluxe Hotel Employees in Gangwon Province" Journal of Tourism Sciences 39, no.3 (2015) : 75-91.doi: 10.170861/JTS.2015.39.1.75
Euiseon Jeong; 김선일; Jeong, Soo-Ryun. The Effects of Hotel Employee's Efficacy of Image-Making on Job Satisfaction and Organizational Commitment: Focused on Five-Star Deluxe Hotel Employees in Gangwon Province. Journal of Tourism Sciences, 39(3), 75-91. doi: 10.170861/JTS.2015.39.1.75
Euiseon Jeong; 김선일; Jeong, Soo-Ryun. The Effects of Hotel Employee's Efficacy of Image-Making on Job Satisfaction and Organizational Commitment: Focused on Five-Star Deluxe Hotel Employees in Gangwon Province. Journal of Tourism Sciences. 2015; 39(3) 75-91. doi: 10.170861/JTS.2015.39.1.75
Euiseon Jeong, 김선일, Jeong, Soo-Ryun. The Effects of Hotel Employee's Efficacy of Image-Making on Job Satisfaction and Organizational Commitment: Focused on Five-Star Deluxe Hotel Employees in Gangwon Province. 2015; 39(3), 75-91. Available from: doi:10.170861/JTS.2015.39.1.75
Euiseon Jeong, 김선일 and Jeong, Soo-Ryun. "The Effects of Hotel Employee's Efficacy of Image-Making on Job Satisfaction and Organizational Commitment: Focused on Five-Star Deluxe Hotel Employees in Gangwon Province" Journal of Tourism Sciences 39, no.3 (2015) : 75-91.doi: 10.170861/JTS.2015.39.1.75