2015, Vol.11, No.10

Crisisonomy 2023 KCI Impact Factor : 0.64

pISSN : 2466-1198 / eISSN : 2466-1201
https://journal.kci.go.kr/cemtp

The purpose of this research is to analyze how organizational justice can affect organizational effectiveness in fire service organization. This study categorizes organizational justice into three parts; distribution justice, procedure justice and interaction justice. The results shows that, first, organizational justice has positive effect on organizational effectiveness, which reflect characteristics of fire service organization where teamwork and fairness among team members are highly valued. Secondly, no difference on the cognition of justice was found by demographic factors such as gender, age, education and job factors including position and length of service. Finally, almost half of the fire service officers in the survey answered that they would do their best in performing their job although they were treated unfairly at work such as promotion.

The study intends to examine awareness of safety as a differentiated service strategy, which can promote the competitiveness of service industry in South Korea attracting more domestic and foreign consumers. For this purpose, this study investigated the perceptions of hotel employees, one of the major service employees in Korea, on potential disaster situations in hotels. The results from the analysis of the survey data suggest the followings. First, training and education programs for disaster response should be tailored to their job tenure. Second, differentiated training and education programs specifically designed for female employees would make disaster management more effective and innovative. Third, a new disaster education and training policy should require the development of manuals and routine daily reminders of the contents in the manuals to their employees.

This study explores social distance toward immigrants perceived by mainstream Koreans. Social distance is measured via psychological acceptance of immigrants as ‘neighbors’ and perception towards giving priority of works on immigrants. The data from the World Value Survey(2015) were used for an empirical analysis. The findings are as follows. First, there was a split response between acceptance and exclusion regarding perception toward immigrants as "neighbors", while their perceptions in terms of "job-seekers" was predominately negative. Second, their stress over the limited resource taken by immigrants affected their negative perceptions toward immigrants, particularly among those who were less educated, temporarily employed, and belong to the lower social class. Mainstream Koreans in the highest social class, however, had extremely negative perceptions toward immigrants as "neighbors" rather than "job seekers". Third, negative perceptions toward immigrants as "job seekers" appeared even stronger among the respondents who were younger, male, unemployed and had more children.