The purpose of personal assistance service for the people with disabilities is the support of their basic daily life and independence. This study was performed to present the practical data which the support for the people with disabilities can be carried out effectively to satisfy the needs of the consumer, through the statistical analysis of the satisfaction and the needs of parents of students with developmental disabilities who use this service. For this purpose 305 questionnaires was performed for parents of students with developmental disabilities in the six metropolitan cities including D and U metropolitan city. Using the SPSS 21.0 statistical program, the recognitions about personal assistance service of parents of students with the developmental disabilities were analyzed through the frequency analysis T- test, one-way Anova, and the factor analysis. Major findings of this study were as follows. First, most of parents of students with developmental disabilities had been used personal assistance service over four times a week and over five years. Second, parents of students with developmental disabilities referred increasing of the communication with others and reducing the burden of housework, which were changed after using personal assistance service. Third, cleanliness, eating, and going out of students with developmental disabilities seemed to have been helpful. Fourth, parents were thinking interference and reluctance to hard work as a conflict factor of this service. Finally, social activity services and education and training services were referred to as necessary use area. Therefore, through the analysis of satisfaction for the support that reflects the needs of parents using the PAS, the research and the policy are required for the support measures that may be presented to meet the needs and characteristics of each individual consumer.